【学员：Mary】I’m currently a student in the CSC class. Like many university graduates, I was clueless on what type of job I could find or the type of industry that I should pursue. After hearing from many people who work in the banking industry advising me to take the CSC course, that’s when I decided to switch career path and come to Victoria Training Center to take the class. At first I was worried because my educational background wasn’t in economic or finance, but I learned that most people in the class start on the same page. As soon as I started the class, I learned that the entry level positions in the bank were customer service representative or account manager. I began applying to these types of positions online, but didn’t really hear back from the human resources department. Through the networking connections that I made at Victoria Training Center, someone internal helped me to send my resume to HR for a CSR position. The result was astounding. The next day I received a call from HR, which was the initial telephone interview. Besides the standard scenario questions, there were a couple of questions on CSC. I was able to answer these questions accurately due to the excellent teaching of the three teachers of the course. They really made sure that students are able to fully grasp the concept and were always available for extra help if needed. I was fortunate to pass the HR interview, the next day I received another call asking me to come in for an in-person interview. Again, I was asked some basic questions, scenario-related questions and of course the testing of my CSC knowledge. A few days later, I got a call from the interviewer congratulating me that I was offered the CSR job. I am very grateful to Victoria because I wouldn’t have met the three excellent teachers that have helped me a great deal along my way. Of course the course itself was taught in a professional manner, the teachers sincerely wanted the students to do well.
 
【学员：Jack】为了增加自己在金融、银行方面的知识，使得自己在IT领域的工作面有所拓宽， 从去年年底我参加了维多利亚的CSC课程。
 
我们的主讲老师是ANNA WANG.  我很喜欢上ANNA老师的课。一是因为ANNA老师讲课抓住了每章的重点。CSC共有两本书，二十七章。在有限的时间里，她让我们有针对性地理解金融方面的知识点。她会告诉我们哪些是必须记住的，哪些只是粗略了解即可。二是ANNA老师上课时，准备充分，讲课浅显易懂。我们的学生很多以前都没有从事过金融或银行工作，所以ANNA老师在教课过程中总会用一些简单易懂的例子来阐述金融术语来帮助我们理解。三是上ANNA老师的课会感觉比较轻松。因为老师和学生互动性比较好。我们课上有问题，随时可以问，老师随时解答。ANNA老师有时也会穿插讲一些社会事件或笑话来调剂上课的气氛，所以每次长达三小时的课都是在不知不觉中到点了，不会有沉闷感。四是ANNA是个热情洋溢又热心的老师。当我们课后有求于老师时，她都会给予帮助或建议。大的如有合适的工作机会会推荐给合适的学生。小的诸如做股票之类的建议。或者当我们要求ANNA老师给我们找一些练习题后，隔天在邮箱里就能发现她发来的邮件。所以综上所述，上ANNA老师的课是开心而有所值的。

经过一轮的课程及两个多月的复习，我顺利地通过了CSC考试。